Help Center

After signing up, go to Sites → Add site, paste your WordPress URL, and create an application password in your WP admin. RankToolkit stores it encrypted and uses it to publish drafts and pins.

The Idea Inbox fills from three sources: manual additions, CSV import (Pinterest exports, keyword research tools), and — on paid plans — Competitor Spy + trend probes.

Yes. Every post stops at the review_required stage by default. You can approve, edit, or discard it before it goes to WordPress.

Standard WP REST API permissions for the author or editor role you create it under. Admin is not required and we recommend against it.

Usually an auth or network issue between RankToolkit and your WP site. Check the error inline on the post row — it'll tell you whether to regenerate the app password or fix a firewall rule.

Yes. The calendar scheduler uses your workspace timezone, which you can set under Settings.

Scheduled publishing on Pinterest is currently handled by our Chrome extension — RankToolkit generates the pin creative and queues it up, the extension does the actual posting so you bypass API gating.

Add a Pinterest profile URL under Ideas → Competitors. The hourly probe extracts new pins from their profile and any followed boards, scoring them by velocity.

Replicate and OpenRouter-hosted image models today. Configure keys under Settings → Integrations. The cost is tracked per workspace under Billing → Usage.

Every new paid subscription includes a 14-day free trial — you won't be charged until day 15 and you can cancel any time before that at no cost.

Yes, from the Billing dashboard. Switches to yearly are charged prorated immediately. Switches back to monthly apply at your next renewal.

RankToolkit surfaces a paywall at the exact action that would exceed your cap. Upgrade and you can continue instantly — no data is lost.

Cancel within 7 days of a new subscription and reply to your receipt email — we issue a full refund, no questions asked.

Check spam folder for a mail from notifications@ranktoolkit.com. If nothing, try again and verify the email matches the one you signed up with.

Open the admin → System status page (Cloud admins only) or ping support. Workers are watchdogged and re-claimed after 10 minutes of inactivity.

Clicks are tracked through the ?ref=<slug> parameter and require cookies to be enabled. Attribution is 90-day last-touch.